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FAQ

What Is Empower?

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Can Empower assist me with market research and keep me updated?
Can I talk to someone before committing to anything?
Do you also handle offline marketing?
Do you have special offers?
Do you have success stories to share?
Does Empower keep an eye on new technologies as they become available?
For marketing actions to be implemented, must I always be the one to initiate them?
How do I interact quickly and effectively with Empower?
How do I know Empower really walks the talk?
How does Empower leverage AI to get the best marketing campaigns out the door?
I’ve considered doing marketing on my own. Do you think that’s reasonable?
I’ve heard about an important gap between the human resource needs of technology-driven companies and the availability of talent. How do you attract and keep the right talent at Empower?
Is Empower a better choice than employing one or more freelancers?
Is Empower a better choice than enlisting an agency?
Is Empower a better choice than hiring internally?
Is Empower willing to team up with other marketing providers or resources to get the job done?
What kind of requests can I submit to Empower?
What major marketing goals does Empower support?
What sets Empower apart from other digital marketing providers?
What specific resources can Empower offer me?
When Empower comes up with digital marketing recommendations, am I free to accept or reject any recommendation?
Who are Empower’s technology partners?
Why is Empower among the best employers out there?

Getting Started

11

Can Empower increase my efficiency?
Can Empower reduce my costs?
Can Empower save me time?
Can I switch plans?
Do I have easy access to all my creative assets and my campaign results?
Does Empower keep an eye on new technologies as they become available?
For marketing actions to be implemented, must I always be the one to initiate them?
How can I transfer all my marketing assets to Empower?
OK, I’m in! How do we get started?
What privileges are included with my subscription?
Which service plan is right for me?

Support

12

Are Empower credits refundable?
Can I cancel my subscription at any time?
Can I have multiple businesses on the Empower platform, and manage them all in the same place?
Can I have multiple members of my team using the app for the same company?
How do I join Empower’s global marketing force?
How do I make a feature request?
I’ve got technical issues/questions, is there someone I can talk to?
Is Empower available for all mobile devices?
Is the data stored in my vault secure and private?
Is your work guaranteed?
What browsers does Empower support?
Where are your offices located?

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How do I make a feature request?

How do I make a feature request?

If you think of a new feature that could enhance Empower’s value proposition—it could be a new application to be developed, a novel trending service, a different way to present results, etc.—just send your request to [email protected]. If your proposal has customer-wide appeal and merit, we’ll express our gratitude by rewarding you with 300 credits. Empowered Together.